Rui Qiu's Tech Blog
← Back to all posts

February 1, 2017

Casper MDM Enrollment Issue

we have a few macs that cannot enroll MDM, when I check the jamf log from the mac, it said Error installing the computer level mdm profile: profiles install for file:‘/Library/Application Support/JAMF/tmp/mdm.mobileconfig’ and user:‘root’ returned -915 (Unable to contact the SCEP server at “https://jss.xxxcom:8443//CA/SCEP”.) Problem installing MDM profile. Problem detecting MDM profile after installation. It turned out to be our root certificate issue, some users do not have our root cert in the “SYSTEM” folder in their keychain. The fix is just to inject our root cert and rerun mdm enrollment. here is my script for that:

#/bin/sh

Inject Root Certficate

Ray Qiu

Jan 30, 2017

Download Root Cert

cd /tmp curl -LOk http://xxx.com/tools/new.cer

Inject New Cert

sudo security add-trusted-cert -d -r trustRoot -k “/Library/Keychains/System.keychain” “/tmp/new.cer”

Re enroll MDM

sudo jamf mdm

Remove Root Cert

rm /tmp/new.cer